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We would ask that if you wish to cancel your appointment you telephone the practice as soon as you possibly can.

 

The practice reserves the right to charge if an appointment is cancelled with less than 24 hours notice of the appointment or if you fail to attend your appointment.  We do appreciate patients lead busy lives but if an appointment is cancelled with some reasonable notice another patient can benefit from the appointment.

 

SALTCOATS        01294 468137

 

STEVENSTON     01294 607371

 

KILWINNING        01294 557435

 

We operate a courtesy appointment reminder service to our patients. We remind all patients of their appointment by text message.  If you don't have a mobile telephone number we still at the moment, will give you a personal call to remind you.  

 

We would however ask you not to rely on this 100% and to put your appointment in your diary in case we can't contact you.  It is essential you call us when you change address or phone number(s) to ensure our system is kept up-to-date.

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